Privacy Policy

Privacy Policy

1. Introduction

This Privacy Policy explains how SimplifiVAs LLC ("SimplifiVAs," "we," "us," or "our"), a Florida limited liability company located in Wellington, Florida, collects, uses, discloses, and protects personal information in connection with our website at simplifivas.com (the "Site") and our virtual assistant, digital marketing, and AI system-automation services (collectively, the "Services").

This Policy applies to visitors to our Site and to prospective and current business clients.

By using the Site or contacting us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

a. Information You Provide Voluntarily

Our Site does not currently offer web forms or account registration. We receive personal information only when you choose to send it to us — for example, when you email us at Support@simplifivas.com, call us, or otherwise communicate with us.

This information may include:

• Your name
• Business name
• Email address
• Telephone number
• The contents of your message
• Any information you elect to share about your business needs

b. Information Collected Automatically

When you visit the Site, our web hosting infrastructure automatically logs limited technical information, such as:

• IP address
• Browser type and language
• Device and operating-system information
• Referring and exit pages
• Date and time of your visit

We also use a small number of strictly necessary and functional cookies, as described in our Cookie Policy

c. What We Do NOT Do

We currently do not use third-party web analytics, advertising or social-media tracking pixels, live-chat widgets, or session-recording/session-replay technologies on the Site. We do not engage tools designed to intercept, read, record, or “wiretap” the contents of your communications with the Site. If we adopt any such technology in the future, we will update this Policy and, where required by law, obtain your prior consent through a consent mechanism before the technology is activated.

We do not knowingly collect sensitive personal information through the Site, and we do not collect personal information from children (see Section 11).

3. How We Use Information

We use personal information to:

• Respond to your inquiries and communications
• Provide, operate, maintain, and improve our Site and Services
• Evaluate and discuss potential business engagements
• Send service-related and administrative communications
• Maintain the security and integrity of our Site
• Comply with legal obligations
• Enforce our agreements

We do not send marketing email or SMS messages to individuals who submit information through the Site, because the Site does not offer a marketing opt-in. Any communications between you and SimplifiVAs occur through channels you initiate (such as your own email or telephone).

4. Legal Bases for Processing (EEA/UK Visitors)

Where the EU or UK General Data Protection Regulation applies, we process personal information on the following bases

• Your consent
• Our legitimate interests in operating and securing the Site and responding to inquiries;
• The performance of a contract or steps taken at your request prior to entering a contract; and
• Compliance with legal obligations

5. Cookies and Similar Technologies

We use only strictly necessary and functional cookies to operate the Site. We do not currently use analytics or advertising cookies. For details and instructions on managing cookies, see our Cookie Policy.

6. How We Disclose Information

We do not sell your personal information and do not share it for cross-context behavioral advertising.

We may disclose personal information:

• To service providers and subprocessors who perform services on our behalf (for example, web hosting, IT, email, and — for client engagements — our virtual assistants and operational staff), under obligations of confidentiality and limited use;
• For legal and safety reasons, where we believe disclosure is necessary to comply with law, legal process, or enforceable governmental requests, or to protect our rights, property, or safety or that of others;
• In connection with a business transaction, such as a merger, financing, acquisition, or sale of assets; and with your direction or consent.

7. International Data Transfers

SimplifiVAs works with virtual assistants and service providers who may be located outside the United States. As a result, your personal information may be transferred to, stored in, or accessed from countries other than your own, which may have different data-protection laws. Where required, we implement appropriate safeguards (such as standard contractual clauses or equivalent measures) for such transfers. By using the Site or engaging our Services, you understand that your information may be processed in these locations.

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it.

9. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure, consistent with the Florida Information Protection Act (Fla. Stat. § 501.171). No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. In the event of a breach of security affecting personal information, we will provide notice as required by applicable law.

10. Your Privacy Rights

a. California Residents (CCPA/CPRA)

Subject to certain exceptions, California residents have the right to :

• know and access the categories and specific pieces of personal information we collect;
• request deletion of personal information;
• request correction of inaccurate personal information; and
• not be discriminated against for exercising these rights. We do not sell or share (for cross-context behavioral advertising) personal information, and we do not use or disclose sensitive personal information for purposes that would trigger a right to limit.

California's “Shine the Light” law (Cal. Civ. Code § 1798.83) entitles California residents to request information about disclosures to third parties for their direct-marketing purposes; we do not make such disclosures.

b. California Invasion of Privacy Act (CIPA)

We respect the confidentiality of communications. We do not use chat-interception, wiretapping, eavesdropping, session-replay, or “pen register/trap and trace” technologies on the Site to record or intercept the contents of your communications. Communications with us occur only through channels you initiate (email or telephone), and you consent to our receipt and processing of those communications when you send them. If we introduce any communication-monitoring or recording technology in the future, we will obtain consent as required by California Penal Code §§ 630–638.55 before doing so.

c. Other U.S. State Residents

Residents of states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, and others) may have rights to access, correct, delete, and obtain a portable copy of their personal information, and to opt out of targeted advertising, sale, or certain profiling. We do not engage in the sale of personal information or targeted advertising.

d. EEA / UK Residents (GDPR)

You may have rights to access, rectify, erase, restrict, or object to processing of your personal information, to data portability, and to withdraw consent. You may also lodge a complaint with your local supervisory authority.

e.How to Exercising Your Rights

To exercise any of these rights, contact us at Support@simplifivas.com or (866) 208-6996. We will verify your request and respond within the time required by applicable law. You may use an authorized agent where the law permits.

11. Children's Privacy

The Site and Services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, contact us and we will delete it.

12. Third-Party Links

The Site may link to third-party websites and social-media pages (such as Facebook, LinkedIn, and Instagram). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" above indicates when it was last revised. Material changes will be posted on this page, and your continued use of the Site after changes become effective constitutes acceptance.

14. Contact Us